Refund policy

RETURNS & WARRANTY

Parts Warranty & Disclaimer

All products sold by Night Forge Parts are covered by a one-year limited warranty from the original invoice date. This warranty confirms the product is free from defects in materials and workmanship when properly installed and used as intended.

Warranty Exclusions

Products that have been modified, misused, improperly installed, or used in racing, high-performance, or non-standard applications
Failures caused by contamination, including engine debris, fluids, or deteriorated components
Vehicles altered beyond the manufacturer’s original design or intended use

If a Product Is Defective

Initiate a return using one of our approved return methods
Ship the product back prepaid with the required return documentation

Once inspected and confirmed defective, Night Forge Parts will, at its discretion:

Replace the product, or
Refund the original purchase price

This warranty applies to the replacement or refund of the part only. Labor costs, lost profits, downtime, or any other consequential damages are not covered.

Warranty Limitations

This limited warranty replaces all other warranties, whether express or implied, including implied warranties of merchantability or fitness for a particular purpose, except for title. Any implied warranties that cannot be excluded are limited to the same one-year duration.

Shipping & Delivery

Orders are shipped via UPS or USPS
UPS does not deliver to PO Boxes
Orders placed on business days before the daily cutoff are typically shipped the same day, excluding holidays

Return Procedure

Returns are accepted only for products confirmed to be defective under our warranty.
You may process a return using one of the following options:

Option 1: Online Return Request
Submit your return request through our Return Center and follow the provided instructions.

Option 2: Return Form Included With Your Order
Complete the return form included with your shipment and place it inside your return package.

Option 3: Request Return Paperwork
Contact our support team to request return authorization paperwork. This documentation must be included with your return.

Important Return Requirements

Returns must be initiated within 30 days of the delivery date.
Do not ship products back without the required return paperwork
Returns received without documentation may be delayed
Any shortages or shipping errors must be reported within 24 hours of delivery
Return shipping is covered only when the return is due to our error. A 20% restocking fee may apply to returned items unless the return is due to our error.
Warranty coverage applies to the part only; labor and related costs are excluded

Ordering & Installation Policy

An account is required to place orders online
All parts must be installed by a qualified mechanic
Products are intended for stock applications only
Installation on modified or performance-altered vehicles voids the warranty

Payments, Pricing & Minimum Orders

Orders must be paid by credit card or PayPal unless an approved open account is on file
Orders without valid payment information will be cancelled
Minimum order requirements and handling fees may apply
Prices and availability are subject to change without notice

Account Access